What Our Customers Are Saying. . .

What Our Customers Are Saying. . .

"I used this product to remove water spots and soap scum buildup on my shower doors. I have tried products after products, they either slightly removed or removed nothing at all. Tested a small area with Conditioning Glass Cleaner, worked like a charm! So, this product is a keeper in my house." ~ Tiffany, Facebook "Just a note to tell you how well your [Conditioning] Glass Cleaner works – Item #84. I use it daily for the new insert glass fireplace. It is so easy to get any smoke marks or burned on stuff off the glass – I will be stocking up on the cleaner!" ~ Judy, California

OLD WORLD. . .CUSTOMER SERVICE ⭐⭐⭐⭐⭐ Called Rutland this morning a couple minutes after 7 CST and to my surprise Wil from customer service answered. The project at hand was replacing the joints between the fire brick. We had ordered 4 tubes, but when reading the instructions, that product was for joints no deeper than 1/8". [Mine] were between 1-1/4" and 1-1/2". The recommended product was Item 600 [Castable Refractory Cement]. I asked if I could [buy] direct, but Wil said. . . .Amazon Prime also carried their products. . . .Then he proceeded to tell me how to use the product and some tips that were very helpful. I thanked him and told him how reassuring it is to talk to a live body and someone. . .[who] knows their product line. This is a company that has been in business since 1883, and they still answer the phones without. . .automated voice recognition. I will buy whatever products I can from this Company. Fantastic customer service. All Companies large and small could take a lesson from Rutland. ⭐⭐⭐⭐⭐ Thank You, Wil." ~ Jerry, Facebook